I have a Sony Vaio laptop model number VGN-AR88E which belongs to my local church. A few months ago I upgraded the laptop from windows vista to windows 10 and every thing was working fine. However I recently brought it home to update it again and after the updates were complete the keyboard did not work. Suspecting a driver issue I went into the device manager and everything seemed fine as it said the latest driver was installed and that the device was working properly. I then went to the Sony support website to see if they could provide me with new driver that I could install there were none.
So I went back to the device manager and I noticed that there were 2 devices with issues one was a mass storage controller and the other just said unknown and in the properties there was no helpful information that I could see that could help me identify it. However after a lot of research and running several driver update scans (I did not download or install anything as a result of the scans) I identified it as the Sony firmware extension parser so I went to the Sony website and downloaded the latest driver available for my model and installed it after I installed the driver I rebooted the laptop to see if it had fixed my problem but it hadn’t. I am nearly at my wits end about what to do and the church cannot afford a new laptop.
Windows 10 for Sony Vaio I have reserved Windows 10 for my Sony Vaio laptop running Windows 8.1. I understand that after 29 July it will download to my machine and I will be given the option to upgrade immediately or do so at a later date. VAIO Care for Windows 10 Free. Free Sony Corporation Windows 10/Mobile Version Full Specs. Be the first to know about the hottest apps with Download's Windows Apps newsletter.